February 01, 2022
Written by Lisa White
Taking a brief hiatus during the pandemic, self-serve hot bars are coming back with design tweaks geared for more hygienic use.
November 18, 2021
Written by Lisa White
A broader, more dynamic version of self-service is emerging.
October 07, 2021
Written by Amanda Baltazar
Brands continue to redesign their exterior pickup approaches with speed and better service in mind.
August 26, 2021
Written by Lisa Shames
From a guest’s perspective, creating the perfect bar seems fairly straightforward. Put together the right spirits, staff and ambiance and — presto! — instant bar. But like so many things in life, the magic lies in the details, most of which those grabbing a handcrafted cocktail or their favorite beer have no idea exist. Nor do they understand the work that took place to make that perfection happen.
July 27, 2021
Written by Amelia Levin
This past year has seen tremendous change in the foodservice industry. One thing that remains the same, however, is a continuing desire among both operators and consumers for open kitchens.
June 01, 2021
Written by Rita Negrete-Rousseau
Cold prep stations play a vital role in commercial kitchens. Staff use these spaces to lay out ingredients from the walk-in cooler and assemble them into menu items served cold. Cold prep areas also serve as the initial assembly points for dishes that will move on to the hot line for cooking.
May 03, 2021
Written by Amanda Baltazar
“When everything returns to normal” is a phrase we hear a lot these days. But “normal” continues to become the “new normal” as restaurants and foodservice operations adapt, change and modernize to meet both the old normal demands and the new ones created during the pandemic.
April 22, 2021
Written by Amelia Levin
For a moment, the future of expediting stations looked bleak. With the pandemic causing indoor dining closures and reduced dining room capacity nationwide, some operators and designers were left wondering if the traditional kitchen pass-through would suddenly turn into nothing more than a holding and filling station for takeout containers and to-go bags.
March 22, 2021
Written by Rita Negrete-Rousseau
Some dining adjustments made to cope with COVID-19 may be abandoned once public life returns to normal, but others will become permanent fixtures in American lifestyles. One of the habits with staying power: three-season outdoor dining.
February 19, 2021
Written by Rita Negrete-Rousseau
The post-pandemic future of the foodservice industry remains uncertain. But for most operations, the future will likely involve simpler, streamlined menus; more prepackaged grab-and-go fare; more emphasis on delivery; and greater utilization of commissaries and ghost kitchens.
January 04, 2021
Written by Amanda Baltazar
Getting the dish room layout right leads to good food safety practices and better flow of clean dishware through the kitchen.
December 07, 2020
Written by Donna Boss
The juice and smoothie bar market continues to explode as consumers look to incorporate more nutrients into their daily diets. The estimated $5 billion segment offers myriad varieties of single-unit and chain operations. Along with piquing customers’ interest and loyalty, labor efficiency also factors into designs.
October 14, 2020
Written by Dana Tanyeri
They may lack some of the sizzle and showmanship of other types of foodservice kitchens, but commissary or central kitchens play critical roles in unlocking efficiency, safety, consistency and quality for many large-volume operations.
September 16, 2020
Written by Amelia Levin
The same thought went through the minds of many foodservice designers and operators when the coronavirus pandemic hit: There goes the salad bar.
July 29, 2020
Written by Amanda Baltazar
Tweaks to seating and serving come into play at coffee shops.
May 01, 2020
Written by Amanda Baltazar
Outfitting external bars requires planning with an eye toward the elements when selecting materials and equipment.
April 15, 2020
Written by The Editors
Designers are invited to share their vision of what concepts will look like in the future by participating in the Pioneering Concept competition sponsored by HX: The Hotel Experience.
March 24, 2020
Written by The Editors
Welbilt made two senior management changes.
March 01, 2020
Written by Dana Tanyeri
In a small but growing number of beer-centric operations, there’s no longer anything standing between the customer and a cold one — no server to wait for, no angling to get a bartender’s attention. Customers simply walk up and tap their own, free and empowered via technology to control their beer-loving destinies.
February 03, 2020
Written by Lisa White
No matter the foodservice operation, it’s a sure bet that the grill station serves as heart of the kitchen. More often than not, this area encompasses the culinary team using charbroilers and flattop griddles in tandem to prepare a majority of menu items.
January 02, 2020
Written by Paul King
Consumers continue to show a growing appetite for online and mobile ordering options in the restaurant industry and beyond. In fact, food purchased for off-premises consumption now accounts for 60 percent of all restaurant occasions, according to data from the National Restaurant Association.
October 29, 2019
Written by The Editors
It’s a simple fact: Drinks have significantly higher profit margins than food, making smooth, efficient bar operations mission critical for most restaurants. The ability to serve more drinks — and to do so more quickly — equates directly to higher profits and that fact makes careful, strategic design the foundation for highly efficient, profitable bars. A cornerstone of that foundation for many is the service bar, an important area of beverage-program support that can help eliminate service bottlenecks and free the bar proper to focus on the business at hand — engaging with and servicing guests at the bar.
September 02, 2019
Written by Dana Tanyeri
The original foodservice convenience, drive-thru options at restaurants have been a big deal for American consumers since at least the 1960s. And while the scope of convenience continues to snowball, drive-thrus remain a big deal and an increasingly critical part of the American foodservice landscape.
August 01, 2019
Written by Donna Boss
Customers’ experience at service lines contributes greatly to their overall dining satisfaction. For staff members, efficiency takes priority in a service line. Their experience in how well the line runs affects their morale and, in turn, how well they interact with customers. Layout and equipment selection contribute to all of the above.
June 21, 2019
Written by Caroline Perkins
On-site diners have typically sought two things: a positive dining experience, created by good service and a pleasing environment, and a variety of high-quality menu items to choose from.
April 01, 2019
Written by Paul King
Pastry, or bakery, kitchens are specialized operations. Yet restrictions beyond an operator’s control can hamstring the effectiveness of these operations. For example, pastry kitchens often make their homes in pre-existing spaces and have to work around the flaws of those spaces. So when operators have the opportunity to design a new production space, they take advantage of the chance to put best practices into use.
January 17, 2019
Written by The Editors
January 01, 2019
Written by Dana Tanyeri
As foodservice concepts go, delis may not seem particularly trendy, but they’re actually very much on trend. First introduced to the U.S. in the late 1800s by German immigrants in New York, delis’ enduring popularity has everything to do with what and how modern consumers like to eat. Freshness, transparency, customization, quality, variety, convenience, mobility — all of that and more becomes standard fare at delis and deli-inspired sandwich concepts. And while classic Jewish delis have changed little over the years (they’re classic for a reason), modern delis are well suited to maintaining core brand promises while incorporating current culinary trends.
March 29, 2018
Written by Dana Tanyeri
The true heart of every restaurant is its cookline. That’s where the magic happens, and ultimately it is the portion of the back of the house that strongly influences critical operational elements, from overall volume to speed of service, food quality, safety and kitchen labor.
March 01, 2018
Written by Dana Tanyeri
Abundant variations and customization keep sandwiches a mainstay.