Perspectives

Over the years, drive-thru as a sales channel has been the cornerstone of many successful quick-service restaurants. During the pandemic, though, the importance of drive-thru sales became even more important when this form of service became one of the only ways customers could get food from restaurants. While all of this may seem alluring to some, never lose sight of the simple fact that a poorly designed and poorly run drive-thru will impact a r...

Simulations are all around us.

The NRA’s March Restaurant Performance Index was virtually unchanged from its February study. The U.S. economy declined in the first quarter with Gross Domestic Product falling 1.4 points. McDonald’s quarterly financials showed mixed results. Circle K’s parent, Alimentation Couche-Tard, is in talks to acquire British-based EG. These stories and more This Week in Foodservice.

Plus, some employees are ghosting their employers. Some operators run promotions to offset the price of gasoline. These stories and more This Week in Foodservice.

Scott Hall,  Innovative Foodservice Group

Jake Landers, TriMark South

Here is some simple advice for complicated times.

The idea of automating foodservice operations by using robots is nothing new. Most everyone in the foodservice industry likes to reminisce about seeing burger or pancake flipping robots at various times at the National Restaurant Association Show in Chicago. Yet outside of a salad-making robot that came of age at the NRA Show a few years ago, the fact remains widespread automation has been slow to catch on in the foodservice industry.