The tactical benefits of using voice-activated ordering systems in the drive-thru are many.
April is the traditional start of the baseball season. And rightly or wrongly, many teams often feel how competitive they will be during the upcoming season will depend on their ability score runs, mainly via hitting home runs. It’s fun because I often encounter the same kind of thinking in the restaurant industry.
Oftentimes in the restaurant industry, we find ourselves laser-focused on the task at hand. It’s a good idea to lift our heads, on occasion, and take a look around at other industries as they can teach us plenty, too. One specific story that piqued my interest as of late is the saga surrounding WeWork.
Artificial intelligence and automation remain two of the more intriguing topics in today’s foodservice industry. For example, there’s no denying the potential impact of voice recognition AI systems can have in the drive-thru and other automated devices. Many continue to wonder when the robots will arrive in foodservice, when the fact is they are already among us.
Is it time for restaurants to check out solar power?
With a new year fast upon us, you can’t help but wonder what is in store for the foodservice industry in 2023. I am very optimistic about this year, both personally and professionally. For one, having lived the last few years, I am convinced the restaurant industry is so resilient and strong, that we can endure almost anything; sometimes we even come through trying times stronger than we were before.
As the summer heat descends upon us, I am reminded of travel stories some of my colleagues have mentioned about their recent summer trips abroad.
In the eyes of a foodservice consultant, the National Restaurant Association Show represents one of the most important and fun events of the year.
Artificial Intelligence has revolutionized numerous industries, and foodservice will be no exception.
While my company and most of my clients are based here in the U.S., one month out of the year I temporarily relocate my office to Spain while I continue to work while we visit my in-laws. This year’s trip included a trip to London to visit a client.
Looking back on the past couple of years, it seems a growing number of restaurants outside of the quick-service space, namely fast-casual and full-service operations, continue to add drive-thru service to their offerings.