What a year it’s been. Forced by pandemic-induced closures, capacity restrictions and dramatic changes in consumer behavior, the foodservice industry has experienced what at this time last year might have seemed like an apocalyptic sci-fi narrative.
With the complexity of running a restaurant or other foodservice institution, it’s all too easy to lose track of the waste stream. “Controlling waste is about menu, mindset and management,” says foodservice consultant Arlene Spiegel, FCSI, of New York-based Arlene Spiegel & Associates. “At the end of the day, did you sell out or throw out food? Did you overproduce, or are you forecasting production correctly?”
The open kitchen concept has become one of the biggest trends in restaurant design. When customers see an open kitchen, they often assume they see the whole production process. But is that truly possible? And is it practical from an operational standpoint?
In a time when just holding on would suffice, some restaurant operators continue to plow ahead, determined to grow. It’s an inspired group. These five multiunit operators have an acute focus on their niche and a solid plan for growth, which for most means a slow and steady approach to expansion — with one intent on moving at super speed.
By taking care of equipment and working closely with service agencies, operators can reduce their repair costs and help keep staffers safe.
The post-pandemic future of the foodservice industry remains uncertain. But for most operations, the future will likely involve simpler, streamlined menus; more prepackaged grab-and-go fare; more emphasis on delivery; and greater utilization of commissaries and ghost kitchens.
New ideas, ingredients (healthy and not) and innovations keep the Mexican segment on-trend.
Four business leaders share a few of the ways in which they’ve been working to ensure that they come out of the pandemic stronger and better positioned than they were when it started.
America’s coffee culture continues to evolve as new brews, brewing methods, bean sources and technologies emerge. Millennials take the lead with java trends, and the under-40 demographic drives growth in cold brew and ready-to-drink categories, according to the National Coffee Association.