Service agent Tech24 has bought Commercial Kitchen Repairs, a provider of repair services, preventative maintenance and installation for commercial cooking equipment.

Some people spend their entire professional lives trying to find the right challenge. For others finding the right career can be as simple as following your interests. Such is the case with Anthony Strobl, lead refrigeration and HVAC technician with DRD Repair, a Lexington, Ky., service agent.

Operator error can lead to expensive service calls. Service agents share the mistakes they see and how to avoid them.

By his own admission, F. Michael Hess started “toting tools” at 14 years old. “I was fortunate to connect with a man who does the same thing in the residential heating and cooling field. I loved it,” Hess recalls. “I was working in sheet metal trailers and reading ductwork before I could drive a car. I just enjoyed what I did.”

Blake Kuhlenschmidt has joined Tech24 as vice president, corporate development for the fast-growing service agent.

Tech24 acquired TEK Express, a service agent serving the New York City market working on commercial cooking and refrigeration equipment.

Another week, another service agent is acquired. Private equity-backed Tech24 has purchased 1^st Source Restaurant Services, a Lewisville, Texas-based provider of planned maintenance and installation for foodservice, refrigeration equipment, HVAC and plumbing.

While labor is always an issue for restaurant operators, it has become one of the industry’s biggest challenges in the post-pandemic era. In response, many operators now are taking a hard look at time- and labor-saving kitchen equipment. When it comes to these units, there’s more to consider than the price tag and the full-time employee costs they could save.

The foodservice industry has always been a welcoming place for people with a desire to roll up their sleeves and test their problem-solving skills.

Tech24 acquired AmeriCold and Arrowhead Commercial Equipment. Terms of the deal were not disclosed.

PT Holdings LLC has acquired Commercial Kitchen Parts & Service, a San Antonio-based service agent. 

Smart Care has acquired Dutton Food Equipment Repair, a Richmond, Va.-based service agent.

Smart Care Equipment Solutions has acquired Almcoe Refrigeration Company, a Texas-based, family-owned service agency specializing in refrigeration for commercial, retail, and industrial cold storage operations.

Tech24 has purchased Indianapolis-based Facilities Management. This marks the eighth acquisition for Tech24, which is owned by private equity firm HCI. Financial terms were not disclosed.

In an industry of impressive leaders, these five FE&S Top Achievers stand out due to their ability to challenge themselves, their teams and, ultimately, positively influence the foodservice industry at large. Many of this year’s crop of Top Achievers have surprised themselves along the way as their careers and life situations took them on unexpected journeys.

Given Robert Harris’ role as an executive with one of the nation’s largest service agency conglomerates, you might guess his background is in business. In truth, he climbed the ladder through field work, joining what was then Ecolab Equipment Care as a completely green technician in 1995.

The business environment of the past two years has challenged the creativity and resourcefulness of just about everyone in the foodservice industry. Kirby Mallon, owner and president of Elmer Schultz and president of the Commercial Food Equipment Service Association, talks about how service agents have adapted by leveraging technology, working together and more.

Emergency service calls are a simple fact of life for operators. That doesn’t mean they’re always simple. From the managers to the line cooks, an operator’s team can take a number of steps to help these calls go as smoothly and affordably as possible.

Some folks can spend entire lifetimes trying to find a career that suits them. Others are influenced by a random experience. Such is the case with Bill Risener, field technical service manager for ATECH, a Nashville-based service agent. 

After a brief respite for the holidays, acquisition activity has kicked back into gear among service agents and parts distributors in the form of two new deals. Smart Care Equipment Solutions has acquired Superior Service of Anaheim, Calif., and Parts Town’s parent company, PT Holdings, has acquired European parts distributor REPA Group.

Tech24 has acquired RMS Mechanical Services. This represents Tech24’s seventh acquisition.

Parts Town’s parent company, PT Holdings, has made another acquisition, this time purchasing Duffy’s AIS.

Electric Motor Repair Company, promoted Rick Rush to operations manager of the service agent’s DCMV branch based in Beltsville, Md.

Consolidation among service agents continued at a brisk pace with Tech24’s acquisition of Commercial Kitchens. 

Most people in the foodservice industry think of equipment repairs as “service calls.” While that’s not wrong, it is limiting. The companies that maintain and repair equipment are not just businesses to call, but firms to build relationships with.

Service agent Tech-24 acquired Yukon Refrigeration. Financial terms were not disclosed.

In a move that portends growth on a national scale, commercial kitchen ventilation manufacturer Halton has acquired Nelbud Service Group, a company that specializes in fire protection, kitchen exhaust cleaning, grease trap services, and hood system repair.

Electric Motor Repair Company (EMR) promoted Jamison Johnson to operations manager of the Maryland-based service agent’s Baltimore headquarters.

PT Holdings, the parent company of foodservice equipment parts distributor Parts Town, has acquired General Parts, a Bloomington, Minn.-based service agent, from Encore One. Financial aspects of the deal were not disclosed.

Following through on its efforts to build a national network of service technicians, Smart Care Equipment Solutions acquired three companies: TBS Southeast, Jaguar Coffee Company and Facility Maintenance Specialist.