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  • Chain Innovators: McAlister’s Deli

    Upgrades are the name of the game in 2011 for Ridgeland, Miss.-based McAlister's Deli. The 304-unit chain is revamping its equipment package to maximize efficiency and speed of service and ingredients to focus on providing a more upscale product.

  • Chain Innovators: Straw Hat Pizza

    While many chains continue to downsize their footprints, 57-year-old Straw Hat Pizza takes the opposite route. A new prototype features bigger stores with a contemporary look and feel, a bigger, more diverse menu, and in-restaurant Tower 27 frozen yogurt stations — a whole new self-serve branded "concept within a concept" that's helping to drive incremental sales growth.

  • Chain Innovators: Jersey Mike’s

    Currently in a major growth mode, Jersey Mike's opened 50 stores in 2010, projects opening more than 65 locations this year and will hit the 500-site mark by the end of 2011. This is telling for a sub concept that got its start back in 1956 as a humble seaside sandwich store in Point Pleasant, N.J.

  • Chain Innovators: Smashburger

    Less than five years after launching its "smash. sizzle. savor." next-gen burger concept, Smashburger in May celebrated the milestone opening of its 100th unit. By year's end, the company expects to almost double in size again and be operating in 30 to 35 markets nationwide.

  • Chain Innovators: Golden Spoon Frozen Yogurt

    Golden Spoon Frozen Yogurt has been on the cutting edge of its segment since the brand got off the ground in 1983. "You haven't seen anything yet," says Roger Clawson, Golden Spoon's franchising CEO. "In the next six months, we will revolutionize the frozen yogurt category."

  • Chain Innovators: FREEBIRDS World Burrito

    Walk in to a FREEBIRDS World Burrito for the first time and you just might be hit with sensory overload. The concept, founded in 1987 and acquired by the Tavistock Restaurant Group in 2007, is all about providing a way-different sort of fast-casual dining experience.

  • Chain Innovators: Sizzler USA

    Think stodgy when you think Sizzler? Think again. The 53-year-old steak and salad bar chain has recently made big moves to contemporize its menu, its look and feel, even the ways it goes to market. It's all part of a recently launched turnaround strategy designed to bring the chain back into action as a compelling fast-casual choice.

  • Chain Innovators: Saladworks

    Saladworks has tossed together a fresh concept that during the past two years has kicked off national expansion, unveiled a new look, expanded its array of toppings, switched out its beverage program, and tackled new product development that fits its "tossed to order" service model.

  • Chain Innovators: Dickey’s Barbecue Pit

    Dickey's Barbecue Pit is getting bigger in part by going smaller. With the format sights set on becoming the largest barbecue chain in the country (it's already the largest quick-service barbecue chain), Dickey's has kicked off an aggressive expansion drive with a smaller, more streamlined prototype.

  • Chain Innovators: Qdoba Mexican Grill

    Billing itself as an "artisanal Mexican kitchen," Qdoba has grown to more than 500 units and secured its position as a major force in the fast-casual restaurant segment.

  • Chain Innovators: Pizza Patrón

    One of the challenges any restaurant chain faces is fighting for locations. Dallas-based Pizza Patrón has found that creating a variety of business models not only generates site opportunities, but also increases profit potential.

  • Chain Innvovators: Auntie Anne’s Pretzels

    Auntie Anne's celebrates the simple pretzel in a wide range of sweet, savory and surprising ways. It's a formula that's given rise to one of the largest fresh, hand-rolled pretzel companies in the world since its founding in 1988 by Anne and Jonas Beiler.

  • Chain Innovators: Noodles and Company

    Noodles and Company has thrived during the recession as its leadership has worked to refine the concept and position it to strongly appeal to today's consumers. The company does this on a number of fronts, including offering a nicer fast-casual dining experience with real china, silverware and no need for customers to bus their own tables coupled with a menu of fresh, made-to-order noodle and other dishes that range from healthy to indulgent, and from spicy to comforting.

  • Chain Innovators: Fatburger

    If growing in a recession is tough, growing in a recession while emerging from bankruptcy is tougher still. Fatburger has done both, executing a turnaround strategy since it filed for bankruptcy protection in April 2009. Last year, the company landed squarely in positive territory, achieving double-digit unit growth and systemwide revenue gains of 4 percent. In its primary markets of California and Nevada, same-store sales rose more than 11 percent for the year, says Don Berchtold, president.

  • Chain Innovators: Anna's Tacqueria

    It's not just the West Coast restaurant chains that are on the cutting edge of the green movement. For Anna's Taqueria, which has six locations in the Boston area, environmentally friendly business practices have been standard since the chain was founded by owner Mike Kamio in 1995.

  • Chain Innovators: Extreme Pizza

    Extreme Pizza's take-and-bake business was launched in 1994 and didn't take off as anticipated — and after six months company founder Todd Parent was not above tweaking the concept.

  • Chain Innovators: Culver’s Frozen Custard and ButterBurgers

    A Midwest staple, Culver's has spread its wings in recent years to cover 19 states. Its basic formula — friendly, fast-casual service; burgers grilled to order, home-style dinners and frozen custard — has put this small-town company in the ring with much larger competitors.

  • Chain Innovators: Moe’s Southwest Grill

    Despite a tough year in terms of both real estate and franchisee financing, Moe's ended 2010 with revenues up 8 percent, 30 new units opened and comp-store sales ahead by 5.4 percent. Significantly bigger gains in both sales and units are expected this year, says president Paul Damico, thanks to a combination of menu innovation, ongoing promotions and a major new positioning campaign.

  • Firehouse Subs Taps Franklin to Develop Dallas Market

  • Johnny Rockets Adds Three to Executive Team

    New executives to run Finance and Sales departments at global restaurant chain's corporate office.

  • Baristas Coffee Co. names Palmer Director of Franchise Development

    Baristas Coffee Company, Inc. (OTCPK: BCCI) named Robert Palmer Jr. its director of franchise development.

  • Chain Operating Report for June 22

    Jamba Juice, Johnny Rockets, Saladworks, Smallcakes and Quiznos announce new store openings and other expansion news.

  • Fazoli’s Hires Franks to fill Franchising VP Role

    James Franks was named vice president of franchising for Fazoli's.

  • Au Bon Pain to Remodel all of its Cafés

    Fast-casual bakery café operator Au Bon Pain has announced plans to remodel all 318 of its locations. Au Bon Pain also announced the veteran executive chef Stefano Cordova has joined the company to lead its culinary efforts.

  • Buehler Resigns as Kona Grill President and CEO

    Marc Buehler, president and chief executive officer of Kona Grill (NASDAQ: KONA) has resigned. The company appointed Michael Nahkunst, a member of Kona Grill's board of directors, interim president and CEO.

  • Ames to become COO for Real Mex Restaurants

    Real Mex Restaurants, Inc. named Edie Ames its new chief operating officer, effective July 11, 2011.

  • Big Game Brands Adds Cowlicks Yogurt and Floats

    National franchisor adds speciality dessert concept to its portfolio of foodservice brands.

     

  • Roark Capital Buys Arby's, Corner Bakery and Il Fornaio

    In a potential sign of things to come, Atlanta-based private equity firm Roark Capital has reached a pair of agreements that allow it to purchase three restaurant chains from their respective owners including Arby's, Corner Bakery Café and Il Fornaio Restaurants and Bakeries.

  • Management Group Buys Sizzler's U.S. Operations

    A group of the chain's management, led by chief executive officer Kerry Kramp, has acquired fast-casual dining concept Sizzler'sU.S. interests from Australia's Pacific Equity Partners.

  • Rex's by Beautiful Brands International

    A small kitchen footprint allows this revitalized fast-casual concept to produce a limited menu featuring fried chicken, sides and bread.