Uneven performance, unit remodels, mergers and acquisitions and healthy eating are all among the factors that will continue to shape the performance of the foodservice industry in 2012.
A guest will visit a restaurant for the first time either by choice or by chance. But any subsequent visits are all by choice. That's why, when trying to earn repeat business, which is so important to all of us, no detail is too small for us to overlook. And we choose to partner with vendors that share this philosophy.
In response to the slower-than-expected business climate, foodservice operators can look to their service agents for ways to lower operating costs.
Identifying new and talented leaders is essential for the survival of most any industry and foodservice is no exception. Each segment of the foodservice industry needs to continue to attract and cultivate new leaders and encourage new ideas so the community can collectively evolve in its pursuit to satisfy consumers' ever-changing dining habits.
To reuse or dispose? That is the proverbial and, in some cases, literal million-dollar question for foodservice operators, from the smallest quick-serve restaurant to the highest volume K-12 or college cafeteria.
In the grand scheme of commercial kitchen energy use, convection ovens don't pose a huge drain on costs compared to refrigeration or even fryers. But that doesn't mean their impact on total kitchen energy use is negligible. In fact, the Food Service Technology Center is diligently working to revise standards for ovens, including rack, conveyor and combination units.
With the challenging business environment making capital improvements harder to come by, foodservice operators from all segments are learning to make the most of their existing resources.
Before Renee Zonka was named as Dean of Kendall College, she had extensive experience as an off-premise caterer.
"Limited service beverage" is becoming a misnomer as many operators in this segment continue to expand their menus to include sandwiches, salad and other more substantial food items. Lower purchase points for many menu items have helped a number of these operations successfully weather the turbulent economy.
When it comes to water conservation, there are only so many times one can repeat the same old tips and tricks: install aerators on handsinks, use pre-rinse spray valves at dishwashing stations, buy water-saving warewashers. Most of us get it already.