Rosemarie Baca describes herself as the type of person who takes ownership of a situation and manages it. She started in foodservice at the age of nine working with her family's business.
Even though Brian Morehead had no sales experience, his first employer hired him because he liked what he saw. "I was a college athlete, and there were certain aspects of my personality that he liked," Morehead recalls.
Glen Philbrook of TriMark United East personifies the notion that this is a people business.
Mike Van de Bogert, regional manager for Stafford- Smith Inc. in Kalamazoo, Mich., spends a lot of his time passing along the wisdom he has gained throughout his career to the less experienced DSRs on his staff and most of them ask the same thing.
Roger Peterson, chain account director for Beltram Foodservice Group in Tampa, Fla., has a pretty straightforward theory about why he has done well enough to be named FE&S’ DSR of the Month for August.
Terry Arellano of Tacoma, Wash.-based Bargreen-Ellingson, FE&S’ DSR of the Month for February 2005, transcends mere top-flight service and goes all the way to full-scale friendship with many of his clients.
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