The Robots are Already Here

December 06, 2023

Digital Order-Taking Assistants

The tactical benefits of using voice-activated ordering systems in the drive-thru are many. Consultant Ignacio Goris counts the ways here.

This Week in Foodservice

What spooked the ghost kitchen business? How are consumer dining habits developing in a post-pandemic world? Which chain restaurant’s latest concept generated a lot of buzz in recent days? Which mega supply chain deal is now closed? You will find answers to these questions and more This Week in Foodservice.

Bertolone Named as Maggiano’s President

Former MGM Resorts executive Dominique Bertolone was appointed president of Brinker International chain Maggiano’s Little Italy.

Middleby Updates Brand Sales Team

Multiline foodservice equipment manufacturer Middleby Corp. made a few key personnel updates.

Inspire Brands Makes Structural Changes

Looking to better leverage its internal resources and accelerate its growth, multiconcept operator Inspire Brands realigned its corporate structure across three key areas: brands, commercial and company restaurants and growth.

Rep Roundup

EMC Hospitality, Greenwald Sales & Marketing and 4-Star reps update their personnel, while Mikasa Hospitality added to its rep network. In addition, Pecinka Ferri updates its café.

Longtime Long John Silver’s Exec Comes Ashore at Huddle House

Huddle House introduced restaurant industry veteran Brian Shortreed as brand president for the family dining chain.

2024 Industry Forecast: Back to the Future

Since COVID-19 hit in early 2020, most people have had plenty of time to wonder when things would get back to normal. Was 2023 that year? Editorial director Joe Carbonara examines this question and more in his annual industry forecast.

TriMark Adds a Supply Chain Executive

Danny Austin joins TriMark in a senior vice president role.

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Archived Research

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The Robots are Already Here

Digital Order-Taking Assistants

This Week in Foodservice

Bertolone Named as Maggiano’s President

Middleby Updates Brand Sales Team

Inspire Brands Makes Structural Changes

Rep Roundup

Longtime Long John Silver’s Exec Comes Ashore at Huddle House

2024 Industry Forecast: Back to the Future

TriMark Adds a Supply Chain Executive

Wasserstrom Buys Breckenridge

TriMark Opens Pittsburgh Showroom

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