Fans attending Pittsburgh Penguins hockey games at PPG Paints Arena can now purchase food and drink items from their phones and pickup their orders via food locker systems. Contract feeder Aramark rolled out the self-service concept in late February in PPG Paints Arena.
Fans can select and order from an exclusive menu and pick up their food and beverage items from 1 of 24 dual-chamber, temperature-controlled food lockers. The lockers are adjacent to the arena’s Ford Lounge section. Staff place food and beverages into the locker’s hot or ambient temperature compartments, depending on the item.
This is not the first time Aramark has tested self-service technology in a stadium setting. Back in 2019, Aramark teamed with the New York Mets to launch Walk Thru Bru, a fully automated concessions operation at New York’s Citi Field that integrates biometric and artificial intelligence-related technologies.