Point of View

Content with a point of view from foodservice operators, dealers, consultants, service agents, manufacturers and reps.

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In this digital day and age, foodservice operators have a lot on their plates when it comes to understanding and navigating new technologies flooding the market. They can simply choose to ignore these new platforms but by doing this, they risk getting left in the dust by their competitors. Not to mention, these platforms — many of which offer cloud-based data collection/mining and operations and customer service support — can and do help businesses become smarter and more efficient, which only helps to strengthen the bottom line.

It’s been said repeatedly that no industry combines work and pleasure quite like foodservice. And while that’s undoubtedly true, the foodservice industry stands out in another significant way as well: through its generosity.

FE&SDealer of the Year and All Industry Awards Gala celebration at the Four Seasons Hotel-Chicago on May 18th is shaping up to be a special one. Of course, every year is special to us and made even more so as we reflect on the roster of past winners. This year will be extraordinary, because the 2019 DOY, TriMark USA, is made up of so many — five to be exact — past winners.

In today’s workplace, it seems everyone is dealing with a talent shortage. In August 2018, the U.S. Bureau of Labor Statistics noted there were more than 7 million job openings. Over the past year, there has been a net gain in the number of jobs available. The prospects for an infusion of new talent remain low since it is currently a job hunter’s market.

 What exactly is meant by the term “pay to play” and why do we at Zoomba Group avoid it?

With five states now either establishing diversion goals for food waste diversion from landfills or outright banning commercial food waste from landfills, restaurant operators and suppliers are sometimes curious about what options are allowed in their jurisdiction. Foodservice establishments may also voluntarily look for alternatives to landfilling their organic waste. Either way, they often inquire whether their jurisdiction allows disposers or pulpers.

In today’s workplace, it seems everyone is dealing with a talent shortage. In August 2018, the U.S. Bureau of Labor Statistics noted there were more than 7 million job openings. Over the past year, there has been a net gain in the number of jobs available. The prospects for an infusion of new talent remain low since it is currently a job hunter’s market.

A self-described Army brat, Chef Rommel Mendoza has lived all over the world and continues to travel regularly for his job today. A passionate and trained chef (via Stratford University in northern Virginia), Mendoza has cooked in many restaurant kitchens, owned his own smoothie and deli shop and now serves as a corporate chef and educator for Thompson Hospitality. A division of Compass Group, Thompson Hospitality is a facilities management company in the business and industry, healthcare and college/university segments.

Last fall Cris Gross assumed a new role at Stafford-Smith Inc. as VP sales and marketing. The new role comes with a renewed focus on street sales. After two decades as regional sales manager, the FE&S 2009 DSR of the Year says he is enthused about building even closer connections to customers and helping guide the slew of Stafford-Smith new hires into the industry.

It isn’t every day that you earn the kind of praise that makes you want to blush, but such was the case after our recent confab in Chicago, the Foodservice Equipment & Design Global Thought Leadership Summit.

 Many brands have had to deal with how to evolve their customer base and maintain relevance. For us, it’s a tight QSR space. I’m sure those in other sectors feel the same way.

With a 50-year career in the foodservice industry, Jim Richard Sr., princial of PES Design Group, has gone from wanting to be an architect to launching his own c-store design and foodservice consulting firm. His entrepreneurial spirit continues today.

Welcome to the first edition of FE&S for 2019 in what should prove to be an exciting and eventful year.

When it comes to purchasing foodservice equipment and supplies, operators always look for ways to buy better. It is not so much about buying better as it is buying smarter. This challenge doesn’t just apply to e-commerce transactions, despite what many industry observers may think. The same problem applies to brick-and-mortar stores.

Efficiency is a key part of the future for 1,000-plus-unit Firehouse Subs. The chain continues to focus on simplifying, both from the guest standpoint and for the crew. John Namey, vice president of real estate services for Firehouse Subs, says transforming guest engagement makes it a simpler process for franchisees to bring costs down and react — but not overreact — to changes in the industry. Off-premise dining and delivery rank among the biggest changes he sees.

I hope that you will take the time to read about Eric Harrison from Supplies on the Fly, FE&S’ 2018 DSR of the Year. As many of you know, this award is near and dear to my heart as a former DSR of the Year for ID, a magazine that covered the broadline foodservice distribution space. That award came early in my career and more than a few years ago. One might reasonably ask what relevance the award has in 2018 and my answer is ... plenty.

So … you haven’t decided whether to be a nanoinfluencer or a macroinfluencer in the foodservice industry in 2019. No matter, either way the FE&S  2019 Equipment & Supplies Directory serves as a great place to start your foodservice equipment and supplies-related research.

Remembering John Cini, Cini-Little International Inc.