Mobile Ordering is on the Rise in Drive-Thrus

October 02, 2024

Mobile Ordering is on the Rise in Drive-Thrus

Consultant Ignacio Goris explains how foodservice operators can leverage the labor-saving potential of smartphones by developing an ordering app with drive-thru as a pickup option.

This Week in Foodservice

What’s the runway for airport restaurants? How are consumers reacting to higher restaurant prices? Which chain is mulling its financial options? How is Firehouse Subs spicing up its guest experience? Answers to these questions and more This Week in Foodservice.

Operator Updates

Mike Turner was appointed chief operating officer for Cajun Steamer. Jay Johns will retire from his role as president of IHOP, effective January 6, 2025, Lawrence Kim will replace him at that time. Mo’ Betthas Hawaiian Style Food tapped company veteran John Konyn to serve as chief operations officer for the 55-unit restaurant chain.

Alto-Shaam Adds to Key Accounts Team

Alto-Shaam hired Ronald Massaro to serve as director of national accounts and Kerri Kolzow joins Alto-Shaam as business development manager for key accounts.

Hatco Taps Dussert for European Sales Role

Hatco appointed Erich Dussert as its European regional sales manager.

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Mobile Ordering is on the Rise in Drive-Thrus