Alto-Shaam promoted Brooke Wilman to the newly created role of inside sales development specialist.
Wilman joined Alto-Shaam as a customer service representative in 2004 and was subsequently promoted to customer service manager. Most recently she served as senior inside sales representative.
In her new role, Wilman assumes responsibility for developing Alto-Shaam’s inside sales lead management, implementing enhancements to its CRM systems, and improvements to NPS lead survey processes to better capture customer feedback. She will also be responsible for managing all inbound lead qualification and distribution, as well as developing improvement processes for lead capture for all Alto-Shaam events and webinars.