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Thermodyne Adds to its Customer Service Team

Thermodyne Foodservice Products hired Debra Barnes to serve as a customer service representative. In this role, Barnes will serve as the first point of contact for customer inquiry calls for the manufacturer of slow-cook and hold ovens.

Debra Barnes ThermodyneBarnes’ day-to-day responsibilities include creating, logging and maintaining cases, ordering parts, dispatching technical service personnel, and following up on existing cases to confirm solutions are successfully implemented.

Before joining the Thermodyne team, Barnes held an administrative position at Visit Durango, the official tourism office for Durango, Colo. Barnes' work history also encompasses more than a decade’s worth of experience in customer-centric positions at such companies as Hilton Hotels, Marriott Hotels, the Durango & Silverton Narrow Gauge Railroad, the Strater Hotel, Cannon, Bed, Bath and Beyond, and Pier 1 Imports.