July 09, 2019
Written by Jerry Stiegler
March 19, 2019
Written by Juan Martinez
It’s no secret, labor represents a major issue facing the restaurant industry. Not only is it a significant issue all foodservice operators must address that is impacting "unit economics," it is getting more complex to deal with every day.
January 22, 2019
Written by Jerry Stiegler
November 27, 2018
Written by Jerry Stiegler
November 13, 2018
Written by Amelia Levin
Foodservice designers who don’t include chefs in their designs, particularly when it comes to the corporate dining arena, miss out on a range of opportunities to keep the process flowing smoothly. Collaborating with the chef early on, and certainly before specifying equipment, avoids a multitude of issues. It is far better to gain buy-in from the chef on equipment and kitchen layout beforehand vs. watching them struggle with the kitchen setup after all the decisions are made.
February 13, 2018
Written by Jerry Stiegler
A government study says the U.S. labor market remains healthy. Long a Wall Street darling, Starbucks now has stock analysts piling on. Chipotle Mexican Grill has an extensive turnaround plan. Silicon Valley pizza place relies heavily on technology. These stories and a whole lot more This Week in Foodservice.
January 23, 2018
Written by Jerry Stiegler
Technomic looks at foodservice growth this year. Merrill Lynch reports on findings from chain restaurant conference. Zoe’s Kitchen unveils a new restaurant design. The Bento chain is growing and plans a new headquarters. These stories and more This Week in Foodservice.
September 01, 2017
Written by Brian Gill
French fries have become a constant companion with hamburgers — and with good reason: they are perfect together! Such is the case at Five Guys. We are a fast-casual burger concept with more than 1,450 locations spanning 49 states and nine countries.
August 01, 2017
Written by The Editors
Consultant Q&A: Ignacio Goris, president, Labor Guru , Miami
December 01, 2016
Written by Joseph M. Carbonara
Articulate your company’s vision and how potential new hires can be a part of that success.
October 03, 2016
Written by Caroline Perkins, Contributing Editor
Fewer bodies required in more efficient back-of-house designs.
August 31, 2016
Written by Toby Weber
How to recognize when a lower labor rate doesn’t equal the best deal
July 01, 2016
Written by Joseph M. Carbonara
Real growth continues to be hard to come by for the foodservice industry. In fact, overall customer traffic was flat through the first quarter of 2016, according to The NPD Group, a market research firm covering the foodservice industry. Revenues and customer traffic may be inching along, but one area growing at breakneck speed is labor costs.
June 10, 2016
Written by Juan Martinez
The National Restaurant Association’s annual trade show has come and gone to much fanfare. From what I saw and read, the participation was phenomenal. We were able to bring our full consulting team from all of our offices and even made time to break some bread together. This year, I also participated in a panel discussion that explored unit economics and was moderated by Steve Romaniello, managing director of Roark Capital .
June 01, 2016
Written by Donna Boss
2016 IFMA Silver Plate winner in healthcare Diane Imrie, MBA, RD, director of Nutrition Services at The University of Vermont Medical Center in Burlington , discusses cultural change, customer service and more.
May 24, 2016
Written by Jerry Stiegler
A new labor department rule on overtime pay may have major impact on foodservice. An American Express survey finds operators are optimistic about the future. The NPD Group says independent operators are spending more with broadline distributors. These stories and a whole lot more This Week In Foodservice.
September 01, 2015
Written by Jerry Stiegler
The Restaurant Performance Index chalked up a solid gain in July and operators continued to invest in equipment. GDP was up 3.7 percent in the second quarter. As the economy improves, operators find the labor market tightening. A study finds independent hamburger restaurants grew faster than the chains. These stories and a whole lot more This Week In Foodservice.
May 20, 2015
Written by Juan Martinez
Foodservice operators can choose from countless ways to manage labor resources. Here consultant Juan Martinez outlines the 10 key attributes any labor management system should have, regardless of how a restaurant approaches this all-important topic.
May 20, 2015
Written by Amelia Levin
Members of the foodservice design project team rarely find themselves working from the same location at the same time. What to do? Step into the cloud where a slew of technological solutions help bring project teams closer together.
April 30, 2015
Written by The Editors
Most of today's foodservice projects seem to share two common traits: they are all more complex than ever before and operate on a fast-track development schedule. Factor in tighter budgets and higher than normal customer expectations and the project has no room for error. In this environment, these projects often require the specialized expertise and experience of both design and management advisory consultants to not only make the most effective and efficient use of the resources available but to also position the operation for long-term success.
April 15, 2015
Written by Juan Martinez
Labor costs usually represent the highest, or second highest, expense as a percent of sales for a restaurant. As such, proper labor management plays a critical role in driving better unit economics for a foodservice concept. If you buy into this principle, continue to read, and if you don’t then it is more important for you to continue to read on.
April 07, 2015
Written by Jerry Stiegler
The National Restaurant Association says that despite slower sales for the month, foodservice operators continued to spend in February. The jobs picture and other government reports suddenly cloud the economic outlook. Labor action planned for next week. These stories and a whole lot more in This Week In Foodservice.
October 28, 2013
Written by Juan Martinez
Labor represents a cost all foodservice operators must address and political and social unrest can inadvertently affect this are. In this blog post, consultant Juan Martinez explores the way operators can react to the issues of the day and the potential positive and negative affects these steps can have on their businesses.
July 31, 2013
Written by Karen Malody, MSW, FCSI Principal Culinary Options
The mind works in mysterious ways. Or so we have always been told. Actually it simply works separately from our physical experience, so it ends up being more of a spin doctor for our conditioned-response selves. While we like to think it presents, through consciousness, complete thoughts or integrated ideas, the mind actually only works in data bytes. Bits and pieces of ideas, thoughts and perceptions can linger independently in the brain, unconnected, until an event or comment triggers a connective stimulus. What this means is that the mystery is quite specifically: Why did it put those bytes together? So why am I talking about this in a foodservice industry magazine?
August 14, 2012
Written by Juan Martinez
Trying to manage labor challenges is enough to make most foodservice and retail operators want to stick their heads in the sand. Doing so, however, creates other opportunities for the business to fail. That's where applying activity-based labor management techniques, a core principle of industrial engineering, can help foodservice and retail operators eliminate at least one bull's-eye.
July 31, 2012
Written by R. Todd Guyette, FCSI and Karen Malody
The expectations for today's foodservice operations continue to mount. The net result is that the process to design and build a new foodservice operation or remodel an existing one has never been more complex
July 25, 2012
Written by Juan Martinez
Labor may be but one component of any foodservice operation but it remains one of the most expensive. Applied correctly, labor can make most any foodservice operation more efficient and help drive sales.
January 25, 2012
Written by Amelia Levin
Saving on labor costs can be a matter of properly applying foodservice equipment and training.
November 30, 2011
Written by Joseph M. Carbonara
A fast-casual operator’s partnering with its foodservice equipment and supplies dealer and others generates dynamic results that will contribute to the chain’s continued growth.
March 30, 2011
Written by Amelia Levin
Doing more with fewer employees is not a passing fad for foodservice operators. As a result maximizing staff efficiency requires getting the most from an operation's foodservice equipment package.