Get the Most Out of Your Coffee Service
A Q&A with Joe Krawczyk, VP of Sales, Service Ideas, Inc.
Q: What are common issues operators face while setting up self-service coffee stations?
Joe Krawczyk: Creating an inviting self-service beverage
station with great tasting coffee can be challenging. Fluctuating traffic over long periods of time can cause quality issues such as cold coffee from burnt out fuel cans or burnt tasting coffee from overheating with fuel or electricity. They also run the risk of fires due to unattended fuel cans.
Q: What latest technologies help resolve some of these issues?
JK: Vacuum insulation removes the external heat source
altogether. This ensures the last cup of coffee poured is just as hot and just as tasty as the first. The Flame Free™ Thermo-Urn™ from Service Ideas keeps coffee hot for over six hours without the use of electricity or fuel. Combine this technology with a beautiful design for a flawless coffee station.
Q: What should operators consider when purchasing an urn?
JK: Foodservice operators should consider the overall cost of
running a standard coffee urn. The amount of money spent over time on electricity and/or fuel cans greatly exceeds the investment in a quality vacuum insulated urn from Service Ideas.
Q: Are there considerations when it comes to aesthetics?
JK: Different types of foodservice operators may consider different aesthetics for their urns. While a high-end casino or hotel might desire a high-polished finish to match their decor, a convention center with high traffic might prefer a brushed finish to disguise fingerprints. Both stainless finishes are available in 1.5-, 3- and 5-gallon capacities. There are also black and white powder coated finishes available in the 3-gallon size for those looking for a unique look.