Sam Brewer was hired to serve as vice president of field innovation for Parts Town’s Red Lightning business unit.

Brewer’s background includes leadership roles at Chick-fil-A and Miso Robotics. In these roles Brewer gained experience leveraging AI tools to support technician's specific needs and that’s something he will continue to do in his new role, per a Parts Town release. In his new role, Brewer will develop tools for technicians, dispatchers, and parts procurement specialists.

Parts Town’s Red Lightning team develops “new tools for service professionals.” One of its more recent developments is PartPredictor, a digital tool that utilizes the data from successful technician repairs and AI to identify the OEM parts most frequently used to fix equipment.