Welbilt made a trio of updates to its sales organization. Jo Heitzman will retire from her role as vice president of global strategic accounts for Welbilt, effective October 2, 2023.

Jim Courtright will serve in the new role of senior vice president of sales and will assume responsibility for global strategic accounts upon Heitzman’s retirement. Finally, Dianna Nielsen will serve as vice president of global accounts, leading and managing “a global account customer for the Welbilt brand portfolio.” Courtright and Nielsen’s appointments take effect September 1, 2023.

Heitzman has served in her current role since April 2020, and prior to that, served for 19 years as Welbilt’s vice president of global strategic accounts at McDonald’s, where she oversaw the multiline manufacturer’s portfolio of brands and after-sales support in 120 countries. Heitzman started her career at Amana Refrigeration and Commercial Microwave Division, now ACP Inc., an Ali Group company. She later joined Frymaster, a Welbilt brand, as director of global accounts.

Prior to being named senior vice president of sales, Courtright served in a variety of leadership roles at Welbilt, Scotsman Ice and Enodis. Courtright joined Scotsman in 1994 and was named director of sales in 2000. For an interim period, he served as commercial area vice president of Enodis, where he managed the western half of the U.S. with channel partners and chain accounts. From 2009 to 2022, he served as the vice president of global accounts at Scotsman. Most recently he held the position of vice president of sales at Welbilt.

Nielsen has been in the foodservice industry for more than 31 years at various foodservice equipment companies, including Delfield, a Welbilt brand. She rejoins Welbilt after most recently serving as vice president of global strategic Accounts at Carpigiani, another Ali Group company.