Roy Rogers Restaurants promoted Al Jones to the position of director of operations. Jones will oversee the development and improvement of companywide operational standards and lead a team of franchise business consultants and district managers in ensuring their consistent implementation.
His newly expanded role includes identifying and pursuing opportunities to improve Roy Rogers’ overall business results, work environment, guest experience and operating standards. Jones will also work to improve training processes, tools and resources, promote a “food safety first” culture, and have direct profit and loss responsibility for company-operated and franchise units.
Jones joined Roy Rogers in 1984 as an assistant manager at the Valley Mall restaurant in Hagerstown, Md., after having worked for five years for Marriott Corp., the chain’s parent at the time. He was promoted to general manager and training store manager, then took on the role of district manager in 1992. In 2003, Jones was named franchise business consultant, working with operators on building stores and driving business results. He has served as interim director of operations since earlier this year following a corporate restructuring.