The condition of front-of-house equipment visible to customers, such as heated display merchandisers, is a reflection of an operation. Keeping this equipment clean and properly maintained plays a critical role in the success of any retail operation, as the appearance of food displays will draw customers’ attention.
Christopher B. Warren, director of operations at Joe Warren & Sons, Norwood, Mass., provides the basics for properly caring for heated display merchandisers.
- Wipe all food surfaces daily with a food-safe agent. Use a stainless steel cleaner as needed.
- Wipe glass or sneeze guards daily with glass cleaner to remove fingerprints and food debris.
- Proper maintenance on a heated display merchandiser should include a regular check to ensure the glass remains free of small cracks
- Check for visible signs that a component may
- Signs that a heated display merchandiser requires service include a deteriorating toggle switch rubber boot, a burned-out bulb, a torn power cord, a damaged end cap or an element that struggles to reach or maintain proper temperature.