Foodservice by Design

jMartinez Juan Martinez, Phd, PE, FCSIIn Foodservice by Design, Juan Martinez leverages his 30-plus years in the foodservice and retail segments to discuss how industrial engineering can be applied to the foodservice industry. Juan is principal and founder of PROFITALITY, an industrial engineering consulting company that helps multi-unit retail and foodservice brands optimize their investment to support brand growth. He is a licensed Professional Engineer, with a BS in Industrial and Systems Engineering from Georgia Tech, and an MS and PhD in Engineering Management and Ergonomics from the University of Miami. He is a member of several professional organizations, including Foodservice Consultants Society International (FCSI), where he is a Professional Member, as well as the Institute of Industrial Engineering (IIE).

How Easy are Your Food Safety Practices?

Details: Published: March 6, 2018; Written by Juan Martinez, PhD, PE, FCSI

Eye on Efficiency

Details: Published: January 31, 2018; Written by Juan Martinez, PhD, PE, FCSI

If your new year’s resolution has fallen by the wayside now that the calendar has turned, never fear. It is always a good time to explore new experiences and new opportunities to make a difference in the foodservice industry.

Redefining Service in an Evolving Industry

Details: Published: November 15, 2017; Written by Juan Martinez, PhD, PE, FCSI

What is service? How is service evolving? Where is service going? These are important questions that foodservice operators across all industry segments need to ask to thrive in today’s market.

Electronic Ordering Insights

Details: Published: October 13, 2017; Written by Juan Martinez, PhD, PE, FCSI

Kiosk ordering seems all the rage in today’s foodservice industry. While the process seems simple and intuitive for many consumers, implementation is another story.

Honey I Shrunk the Footprint: How to Embrace Smaller Restaurant Sizes

Details: Published: August 16, 2017; Written by Juan Martinez, PhD, PE, FCSI

When Will Restaurant Automation Get Here?

Details: Published: July 11, 2017; Written by Juan Martinez, PhD, PE, FCSI

We are closing in on an answer.

How Much Have Restaurants Evolved?

Details: Published: May 15, 2017; Written by Juan Martinez, PhD, PE, FCSI

Best Business Practices: How Do You Run Your Business?

Details: Published: April 17, 2017; Written by Juan Martinez, PhD, PE, FCSI

Technology alone cannot and should not be a conduit through which we build our business relationships.

The Operational Impact of 2017 Foodservice Trends

Details: Published: March 21, 2017; Written by Juan Martinez, PhD, PE, FCSI

Juan Martinez explores the operational impact of such foodservice-related trends as sustainability, technology and more.

Post NRA Thoughts: My Labor Costs are Killing Me! What Can I do About It?

Details: Published: June 10, 2016; Written by Juan Martinez, PhD, PE, FCSI

The National Restaurant Association’s annual trade show has come and gone to much fanfare. From what I saw and read, the participation was phenomenal. We were able to bring our full consulting team from all of our offices and even made time to break some bread together. This year, I also participated in a panel discussion that explored unit economics and was moderated by Steve Romaniello, managing director of Roark Capital.

Can Foodservice in Retail Environments Succeed?

Details: Published: March 21, 2016; Written by Juan Martinez, PhD, PE, FCSI

More retailers continue to turn to foodservice as a way to enhance their customers’ experiences. This approach, however attractive it may be, is also rife with challenges. Consultant Juan Martinez explains.