Chain News & Profiles

Chain News & Profiles includes news on chain restaurants, operations, profiles, trend pieces and new concepts.

Big Whiskey’s Is Not a Bar

Despite the name, this casual dining operation doesn’t define itself by drink alone, but by good food and engaging employees.

Capriotti’s Keeps It Real

This sandwich shop counts on scratch cooking and fresh ingredients to make it a national player.

Chevys Fresh Mex Gets Unchained

This casual dining chain has opened its first store in seven years as part of the revival of parent company Real Mex Restaurants.

Rusty Bucket Sharpens its Game

Following a period of growth, this polished-casual chain put a short pause on expansion to refine its look and improve kitchen operations.

Burtons Grill & Bar Redesigns for a Younger Crowd

This polished-casual concept’s new prototype features a fully open kitchen, island bar and dining areas that offer customers different types of restaurant experiences.

Souper Salad Rethinks the Buffet

Redesigned stores simplify interior traffic flow and reap the benefits of induction technology.

Back Yard Burgers Returns from the Brink

This Southeastern chain was hit hard by the Great Recession, but an updated menu and more upscale design could help it thrive again.

New Kitchen Supports Three-Pronged Approach to Senior Meals

Providing seniors with a gathering place for healthy aging, lifelong learning and delicious meals has long been the mission of the Montpelier Senior Activity Center in Montpelier, Vt. A disastrous fire in 2009 forced major renovations. The historic building housing the center, as well as the city’s former recreation department and school superintendent’s offices, was rendered virtually uninhabitable. “Practically the only components remaining were the original brick frame and foundation, stairwells, tin ceilings and some wooden floors,” says Janna Clar, the center’s director.