June 26, 2013
Technomic Projects Industry Growth in 2014
The restaurant industry will grow at a nominal rate of 3.8 percent in 2013, according to data released by Technomic, a Chicago-based foodservice market research firm. While this represents a 1.4 percent decline in nominal growth from last year, Technomic forecasts sunnier days for the industry in 2014.
This Week in Foodservice: Taking Another Look at Customer Satisfaction with the Restaurant Industry
The American Customer Satisfaction Index reports that consumer satisfaction with restaurants is higher than other industries and that a number of factors, in addition to food quality, go into shaping their perceptions.
Paul Martin’s American Grill Promotes Endy
Chef Anthony Endy was promoted to the leadership team of Paul Martin’s American Grill, supporting menu development, leading operations in productivity and efficiency initiatives, and defining the core menu policy for all markets.
Fischer Group Adds to Its Line of Factories
The Fischer Group, an independent manufacturers’ rep firm covering Southern California and Southern Nevada, has added Commercial Cooling to the line of factories it services.
Case Study: Salt River Fields, Scottsdale, Ariz.
When it opened in March 2011, Salt River Fields at Talking Stick in Scottsdale, Ariz., was not just distinguishable as the first Major League Baseball facility located on Native American land, but also as a stadium seeking to raise the bar for traditional ballpark fare.
Redwood Grille Names Spiros Bozikis Executive Chef
The Redwood Grille, a new Santa Monica restaurant, named Spiros Bozikis its executive chef and chief operating officer. A veteran of the Toronto culinary scene, Bozikis will spearhead the restaurant’s modern take on classic American cuisine.
Alto-Shaam Adds Chef and Sales Manager to Team
Alto-Shaam announced a pair of new hires. Jesus Iglesias was named regional sales manager – south central and Ryan Norman has joined the culinary team as a corporate chef.
SternoCandleLamp Hires Smith
Thad Smith was named communications manager and executive chef for SternoCandleLamp.
Chain Operating Report
This week we have the scoop on the international expansion plans of Baskin Robbins and Bennigan’s, while Boston Market and Darden report operating results. To add a touch of royalty, we check in with Burger King and Smoothie King.