• Meet FE&S' 2016 Top Achievers

  • Cini-Little’s William Eaton to Receive FE&S’ 2016 Hall of Fame Award

  • Rosana Greco,Senior Business Development Manager, R.W. Smith & Co., Miami, Fla.

  • Mediterranean Monopolizes Menus

Foodservice News

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Blog Network

jCarbonara
Joe Carbonara

Less Talk. More Action.

From now until Memorial Day, hardly a week will go by without a foodservice-related association hosting a conference for its members. Undoubtedly, these events will include some conversation about recruiting and retaining younger employees and, in the case of events hosted by members of the foodservice equipment and supplies community, there will be plenty of banter about what ails the supply chain.

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jMartinez
Juan Martinez

Can Foodservice in Retail Environments Succeed?

More retailers continue to turn to foodservice as a way to enhance their customers’ experiences. This approach, however attractive it may be, is also rife with challenges. Consultant Juan Martinez explains.

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jStiegler
Jerry Stiegler

Slow but not Slowing Economic Growth, Burger Giant Readies Fast-Casual Design and More!

Knapp-Track reports weak sales in March for casual restaurant chains. First time jobless claims hit a 40-year low. Global foodservice sales rose in 2015. The Wawa c-store chain is staffing up with foodservice managers. Shake Shack needs to improve their site selection process for new restaurants. These stories and a whole lot more This Week In Foodservice. 

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Highlights

Says Who? - Zena Dater, dealer sales representative, Oswalt Restaurant Supply

Zena Dater, FE&S’ 2008 DSR of the Year, has been with Oswalt Restaurant Supply in Oklahoma City, Okla., for 16 years. A restaurant industry lifer, Dater spent 23 years on the operations side, moving up through the ranks from waitress and bartender to general manager and, later, area director with El Chico Corp. and La Roca-La Luna. As a result, Dater strikes a chord with her chain and mom and pop restaurant customers in her home state and across the country — knowing exactly what they need and being able to see the business from their shoes.

sayswho_background Zena Dater

FE&S: What keeps you working in the foodservice industry?

Zena Dater: The people. Definitely the people. The energy level and passion of the people keeps us youthful.

FE&S: Would you encourage your children to work in this business?

Zena Dater: Absolutely. I think it’s such a learning experience to be able to read people and interact. I think the foodservice industry is such a people business that it is a stepping stone for anything anyone wants to do in life, whether you’re a server or manager or selling something.

FE&S: What was your first job in the industry?

Zena Dater: I was a car hop on roller skates. Oh my gosh.

FE&S: Who was the person that influenced your career most?

Zena Dater: It was Chris Hart, who I worked for at El Chico. His style of management was the kind where I knew that’s what I wanted to do when I got to that level. He was all about the people and he had a philosophy that there was a minimum level of acceptable performance that every employee needed to achieve, and if you tried to exceed that, you would go far in whatever career you would decide to do. He was all about taking care of the people who worked for him because he knew that would mean his guests would be taken care of.

FE&S: What’s the best advice anyone ever gave you?

Zena Dater: You only have your name so make sure that whatever you do you’re protecting your name. And to be honest. Honesty will take you as far as you want to go.