• DSR of the Month, April 2014: Cameell Hanna Jr., Account Representative, Stafford-Smith, Inc., Ferndale, Mich.

  • The Restaurants at Woodland, Indiana University–Bloomington

  • 2014 Top Achievers

  • McMurdo Station: A Remote Feed

Foodservice News

Read more Foodservice News

Blog Network

jCarbonara
Joe Carbonara

How Do You Measure Success?

Success. It's a concept we're all familiar with. Everyone reading this has their own definition of success and they use their own metrics to measure their progress.

|
Read more...

jMartinez
Juan Martinez

How A Minimum Wage Increase Could Impact Foodservice Design

While economists and politicians continue to debate the impact a minimum wage increase will have on businesses, members of the foodservice industry are better served minding their P's by focusing on processes, procedures, people, products and platforms, writes consultant Juan Martinez.

|
Read more...

jStiegler
Jerry Stiegler

Fine Dining’s Comeback, Concerns for the Burger Segment, Minimum Wage Hike Talk and More

This week we report on positive restaurant industry sales for March, discuss a negative demographic trend, explore news of a flat burger market, celebrate fine dining’s comeback and a whole lot more.

|
Read more...

Greg Christian
Greg Christian

What to Expect During the First Weeks of a New, Self-Op School Cafeteria

Drawing up a plan to take Nardin Academy's school cafeteria self-op was one thing but actually doing it was another. Here consultant Greg Christian shares the surprising results of this endeavor, including the reactions of the student population and beyond.

|
Read more...
|

Highlights

Says Who? - Cris Gross, regional manager & equipment Sales, Stafford-Smith, Inc.

As FE&S’ 2009 DSR of the Year, Cris Gross has a reputation for excellence in both relationship-building and equipment knowledge. A Traverse City, Mich. native, Gross started off as a teenager washing dishes in restaurants around town, quickly moving up the ranks to beverage director and general manager. Staying in his hometown to build a family and his career, Gross later joined Kirchman Bros., an equipment dealership where he again moved up the ranks to run the Traverse City sales territory. Stafford-Smith bought out the small, family-owned business in 1999, and Gross stayed on to continue growing the upper Michigan territory.

sayswho_background Cris Gross

FE&S: You have three children. Would you encourage them to work in this business?

Cris Gross: Yes! I think sales is one of the most underrated professions and the foodservice industry is both loyal and exciting.

FE&S: Who was the person that influenced your career most?

Cris Gross: Jordan Byron who I worked for early in my career. He was incredible with people. He was kind to everyone he met and I always admire that quality in people.

FE&S: What aspect of your career gives you the greatest sense of accomplishment?

Cris Gross: I love the rare opportunities I get these days working with small independent operators, churches adult foster care facilities, etc. These are the folks that don’t always know equipment and layout as well as some of my other customers. I get a huge charge out of walking them through my layout, selecting equipment together and delivering them a beautiful new kitchen. When you can deliver them goods and services that far exceed their expectations, they are more appreciative than the customers I see day in and day out. It’s a great feeling.

FE&S: Any interesting hobbies?

Cris Gross: I love to take my kids fishing any chance we get. My family and I also love to travel and discover this great country of ours.

FE&S: If you were not working in foodservice, what would you be doing?

Cris Gross: I’d like to think I’d be in the "left seat" piloting a corporate jet!

Related Articles
|

Foodservice Equipment & Supplies is proud to be the exclusive media sponsor for 2014 RestaurantPoint.

Restaurant Point - Innovating the restaurant experience
Buy Kamagra

If you have a sex problem? Visit our site: ktrs.com/caverta