As I write this, my beloved Chicago Cubs are enjoying an unprecedented renaissance under groovy manager Joe Maddon. As a lifelong Cubs fan, decades of shattered hopes remind me to enjoy the moment and not worry about what comes next. But what amazes me about this team is not so much that they are winning but how they are winning. And it strikes me that their success this summer contains a few lessons applicable to the foodservice industry.Read more...
Starbucks attempted to deal with scheduling problems but came up short. New York City tried to rid the city of foam and hard plastic food containers but was shot down in court. Johnny Rockets and the QuikTrip C-store chain have both introduced new concepts. These stories and a whole lot more This Week In Foodservice.Read more...
Restaurant operators report softer sales and traffic levels.
Catering sales at restaurants are way up, according to a just-released study by Technomic. Sales...
Georgie Shockey is a veteran foodservice management advisory consultant, and co-principal of consulting firm, Ruck-Shockey Associates, Inc., which focuses on providing insights into new systems and technologies, strategic plans, and implementation of future changes. Georgie has more than 20 years of operational and project experience, including operational review and assessment studies, service integration (multi-service/multi-unit), dining service and meal delivery service programs, oversight reviews, and implementation processes and request for proposal leadership. She has extensive knowledge in all aspects of hospitality management, including the management of daily operations, proposal, contract negotiations and "RFP" processes. Georgie focuses primarily on non-commercial foodservice, with a specialization in college/university and healthcare facilities. In 2005, Georgie received FE&S' Top Achiever-Consultant Award.
Georgie Shockey: Interesting, unique or challenging projects along with operators that are engaged and innovative in their approaches.
Georgie Shockey: Actually two people—first was my grandfather who owned a grocery store, so that is the food connection. The other is my mother who was an entrepreneur before it was "in" and saw the opportunities in that.
Georgie Shockey: Successful outcomes for the operator we are working for—be it a new facility that runs like it was designed, saving resources/dollars by redeveloping a process, or by introducing new ideas to generate new dollars to the operation's bottom line.
Georgie Shockey: Writing or teaching.
Georgie Shockey: I am an alumni board member for The Ohio State University — Go Buckeyes! I am also chair of the Capital Campaign for The College of Education and Human Ecology, Ohio State, and I participate in local philanthropies in The Woodlands, Texas.
Georgie Shockey: Black and white photography of famous bridges.
Georgie Shockey: Stick with what you know and love.
Georgie Shockey: Get as much practical experience as possible and try different areas of the industry to see what you really LOVE!