Service agents, foodservice equipment manufacturers and others recognized during the...
Robert Coker has joined Scotsman Ice Systems as the manufacturer’s regional sales manager for the West.
Master-Bilt, a manufacturer and supplier of commercial refrigeration, expanded its relationship...
As I write this, my beloved Chicago Cubs are enjoying an unprecedented renaissance under groovy manager Joe Maddon. As a lifelong Cubs fan, decades of shattered hopes remind me to enjoy the moment and not worry about what comes next. But what amazes me about this team is not so much that they are winning but how they are winning. And it strikes me that their success this summer contains a few lessons applicable to the foodservice industry.Read more...
The National Restaurant Association reported that business was soft in August. Foodservice hiring remained strong last month. McDonald’s makes major changes in their Canadian operations. Dunkin’ Donuts says slowing sales are the result of higher prices that the chain raised in response to increasing minimum wage requirements. These stories and a whole lot more, This Week in Foodservice.Read more...
Restaurant operators report softer sales and traffic levels.
Catering sales at restaurants are way up, according to a just-released study by Technomic. Sales...
Bill is chief executive officer of DM&A, a healthcare consulting firm. He has more than 30 years’ experience in the foodservice industry with an emphasis on healthcare.
Bill’s diverse work history includes culinary and managerial positions in airlines, restaurants, hospitals and nursing homes. He has been a system director for a multi-campus health system and foodservice director responsible for multi-location health systems, working for a major food management company. He also owned his own consulting company, focusing on the training of teams and addressing the specific needs of long-term care operations and regulatory preparedness.
Bill Klein: Bill Richardson told me at American Airlines that you can work all day perfecting a plan but you will never know if it is perfect until you road test it. Then you find it was not perfect but have gained the insight as to the flaws and can make the necessary improvements.
Bill Klein: I have had a widely diverse career and have been able to leverage my collective knowledge and become CEO of a well-known, international consulting firm. The ability to talk with and interact with people around the world, and engage them to share their goals and challenges, and in doing so to gain their trust, is my greatest accomplishment.
Bill Klein: It is a small world and you better be careful of what you say and do, as it will come full circle sometime later in your career.
Bill Klein: Scuba diving, snow skiing, and distance cycling are my passions outside of work.
Bill Klein: Taking pictures of landscapes and airscapes.
Bill Klein: Tyson Foods. I have watched them grow from a small, single product line focused company to one that has innovated chicken and has moved into pork and beef.
Bill Klein: Yes I would. But I would have completed my culinary training and gained advanced degrees.
Bill Klein: Continue your education in management and finance knowledge.
Click here to read part one of the interview with Bill Klein.