• Puesto in San Diego, Calif.

  • DSR of the Month: David Kort of Premium Supply Co., Deer Park, N.Y.

  • Chain Profile: Bad Daddy’s Burger Bar

  • Educating Students at the Francis Tuttle School of Culinary Arts in Oklahoma City, Okla.

Foodservice News

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Blog Network

jCarbonara
Joe Carbonara

Go the Distance: The Most Important Three Feet in the House

Many foodservice professionals often refer to the tabletop as the most important three feet in the house. That's because the tabletop represents the aspect of the foodservice operation that diners interact with most. So it would seem logical, then, that most restaurant and foodservice operators would put in plenty of thought, minding every detail, when developing their tabletops (page 18). Unfortunately, the opposite is often true.

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jMartinez
Juan Martinez

Foodservice Design Parameters for Successful Co-Branding

 The concept of co-branding, meaning having two restaurants share the same space, is nothing new. Sometimes it works. Other times it does not. So what’s the difference between successful and unsuccessful co-branding initiatives?

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jStiegler
Jerry Stiegler

Are Consumers Spending More at Restaurants?

American Express reports an increase in consumer spending at restaurants, The NPD Group says high-check-average operators are doing well, a San Francisco restaurant owner takes on Yelp!, Jimmy John’s gets hacked and much more.

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Greg Christian
Greg Christian

Outcomes for Year One of a New, Self-Op School Lunch Program

As the 2014-2015 school year draws to a close, I'd like to share the final outcomes of Nardin Academy's new self-operated foodservice program.

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Highlights

Says Who? - Richard Young, dir. of education for Food Service Technology Center

Richard Young is a Senior Engineer and the Director of Education for the Food Service Technology Center, based in San Ramon, California.

sayswho_background Richard Young

FE&S: What keeps you working in the foodservice industry?

Richard Young: I paid my way through engineering school with various restaurant gigs and I fell in love with the camaraderie and spirit of the folks in foodservice. It’s a very hard way to make a living but there is something invigorating about embracing the “dinner rush” and making it through to the other side. I worked front-of-house and back-of-house and I learned a lot about people. Some of the best folks I’ve ever known were restaurant people and being able to serve the foodservice industry with my engineering talents is a great honor and a real joy!

FE&S: Would you encourage your children to work in this business?

Richard Young: Being an “engineering type” I’m probably going to encourage my kids towards the sciences but I’d be thrilled if they followed in my footsteps and applied their knowledge to creating more sustainable foodservice. Their generation faces so many challenges and one of the biggest is going to be ensuring a safe, healthy, and adequate food supply for the people of planet earth and clean, renewable, energy sources to cook that food.

FE&S: Who was the person that influenced your career most?

Richard Young: My bosses and mentors, Don Fisher and Judy Nickel, have had the most influence on my career. They saw a need for energy efficiency in foodservice and they stuck to their goals regardless of the challenges. In the early days, nobody wanted to talk to us about efficient equipment and now, 25 years later, we as a team have made saving energy and water a real part of this huge industry that we call foodservice. It takes a long vision and lots of dedication to change an entire industry!

FE&S: Who in the foodservice industry do you admire most?

Richard Young: I admire and respect everyone in foodservice. I meet people at all levels, from the baristas to the chefs to the food service directors and I understand how hard it is to survive in this industry. When I go in to any food establishment, I try to be the nicest customer they’ve ever had!

FE&S: What aspect of your career gives you the greatest sense of accomplishment?

Richard Young: Every day I get up and I’m excited to go to work because I know that our project is helping people to both stay in business and to be more sustainable. We’ve been privileged to help design green buildings and green building codes, to create energy guides and efficiency rebate programs, and to simply help small businesses save a buck. I used to serve BBQ at a little restaurant in Memphis and now I’m serving an entire industry.

FE&S: If you were not working in foodservice, what would you be doing?

Richard Young: Well, I gave the music business a try for a few years but that’s even harder than foodservice, so I’m grateful to be where I am!

FE&S: What type of charitable activities are you involved in?

Richard Young: We have four kids in all four levels of public schools - from elementary to college - and we are very involved with our local school community. I’m a big believer in public education and I find that the other parents who are involved with public education have the same fighting spirit that foodservice people have. There is a sense of camaraderie and a will to work together and stand up for what you believe in.

FE&S: What’s the best advice anyone ever gave you?

Richard Young: To find the “flow” and go with it. Sometimes the flow is dinner rush and sometimes the flow is folding napkins. Figure out which one it is and just accept it.

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