E&S Extra

jCarbonara

Joe Carbonara

Opinion pieces from our editorial director and editor in chief. 

Past Present

It’s hard to write a story about Ace Mart, FE&S’ 2016 Dealer of the Year without referencing its founder Norman “Gus” Gustafson. And that’s with good reason.

Specification Credits

Of course, in order to specify the correct piece of equipment or supply item, foodservice operators and their supply chain partners need to understand which questions they should ask.

Less Talk. More Action.

From now until Memorial Day, hardly a week will go by without a foodservice-related association hosting a conference for its members. Undoubtedly, these events will include some conversation about recruiting and retaining younger employees and, in the case of events hosted by members of the foodservice equipment and supplies community, there will be plenty of banter about what ails the supply chain.

Restaurant Revolution

When it comes to socializing, people love to discuss the latest restaurant they have tried. Just last week I was scrolling through one of my social media accounts and saw that a friend had posted the picture of a beer she was having with dinner that night. Being a hops and barley enthusiast myself, I stopped to take a quick look at what my friend was drinking, but it was where the consumption was taking place that really caught my attention. She was at a local supermarket — one with a pretty well established presence in the Chicago area.

Workhorses and Show Ponies

One of the most fundamental elements of the customer experience in our industry is often the most overlooked when it comes to investing in our restaurants: the tabletop budget. Let me set the stage with one example. At Kendall College, our School of Culinary Arts runs an open-to-the-public fine-dining restaurant to provide our students with real-life experience.

Praise and Pitfalls

For good reason, Chipotle has long been one of the standard bearers for fast-casual restaurants.

One Size Does Not Fit All

Chain restaurants will continue to push for better user interfaces that help maximize use of labor and ensure consistent production of menu items.

Information Zone

Unfortunately, while the quantity of information seems to be at an all-time high, the same can’t be said for the quality of information.

Serve the Industry Well

The foodservice industry seems stuck in a rut. 

What Foodservice Can Learn from the Cubs Winning Streak

As I write this, my beloved Chicago Cubs are enjoying an unprecedented renaissance under groovy manager Joe Maddon. As a lifelong Cubs fan, decades of shattered hopes remind me to enjoy the moment and not worry about what comes next. But what amazes me about this team is not so much that they are winning but how they are winning. And it strikes me that their success this summer contains a few lessons applicable to the foodservice industry.

Needs Assessment

It’s August and that means most companies are about to begin formulating their plans for the coming fiscal year, if they have not done so already. Corporate planning exercises can quickly become introverted experiences, meaning it is easy to focus only on the company when trying to move forward.

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