Segment Spotlight

This section goes in depth on a selected foodservice and equipment supplies market segment. From commercial to institutional, from food trucks to correctional facilities, FE&S covers it all.

Q&A: Eric Wooden, director of equipment purchasing for Stamford, Conn.-based Centerplate discusses Safeco Field in Seattle

When Safeco Field, the home of Major League Baseball's Seattle Mariners, was built in 1999, foodservice was more of a focus than in decades past. However, it wasn't on par with other ballpark amenities. The foodservice program was one of the first priorities when the 47,000-plus-seat stadium began a 4-year renovation project about 2 years ago.

Case Study: Biggby Coffee, East Lansing, Mich.

Everything about the Biggby Coffee chain’s concept looks to eliminate the intimidation factor when ordering specialty coffee.

Coffee Competition Heats Up One Cup at a Time

As new technology streamlines the segment, consumers’ appetites for caffeine-inspired beverages and the coffeehouse experience  provide these limited-service restaurants  with a jolt of competition. 

Q&A with Jay Baker, COO, Scooter’s Coffeehouse, Omaha, Neb.

The Scooter's Coffeehouse catchphrase —"Amazing people serving amazing drinks amazingly fast" — sums up its business philosophy.

Hotel Foodservice Traveling a Higher Road

Thanks to a slowly improving economic environment, consumers and business travelers are hitting the road again — with a healthy appetite for hotel foodservice. With free breakfasts, gastropubs, fine dining, banquet service and more, hotel foodservice offers a little something for most travelers.

Case Study: Clio Restaurant at the Eliot Hotel, Boston

Hotel foodservice operations are among the most diverse because, in many instances, these businesses must be multifaceted. This can be particularly challenging for a restaurant that has made a name for itself by offering creative, cutting-edge, modern gastronomy such as molecular cuisine.

Q&A: William Bradley, Chef Addison at The Grand Del Mar, San Diego

Although it is now adjacent to The Grand Del Mar, a AAA Five Diamond luxury resort in San Diego, Addison was launched as a stand-alone restaurant a year prior to the resort opening.

Q&A: Dean Bastian, chef/owner, Hard Knox Pizzeria, Knoxville, Tenn.

Although he served as an advertising executive in New York and Chicago for three decades, Dean Bastian's heart has always been in the foodservice industry.

Case Study: Sarpino's, Lincolnshire, Ill.

In foodservice, a business concept can get lost in translation when a chain moves from one country to another, even when the two nations speak the same language.

Operators Discover New Ways to Slice the Pizza Market

Despite pizza being one of the most established foodservice industry segments, consumers' appetite for it appears to be heartier than ever. By keeping their products customizable and embracing old-world cooking techniques, operators are keeping the segment fresh in their customers' eyes.

The Golden Age of Senior Care Foodservice

As the senior care business becomes more competitive, a growing number of providers are investing in their foodservice operations to provide an edge over their peers.