The only monthly feature that profiles the careers of the industry’s most accomplished foodservice equipment and supplies dealer sales reps by presenting their achievements, views on customer service and secrets to their success.
Roger Peterson, chain account director for Beltram Foodservice Group in Tampa, Fla., has a pretty straightforward theory about why he has done well enough to be named FE&S’ DSR of the Month for August.
Terry Arellano of Tacoma, Wash.-based Bargreen-Ellingson, FE&S’ DSR of the Month for February 2005, transcends mere top-flight service and goes all the way to full-scale friendship with many of his clients.
Roy Durlewanger, a DSR with the Beltram Foodservice Group, Tampa, Fla., likes stability. That much is evident in his personal relationships, his work history and his commitment — demonstrated often over a period of many years — to his customers.