Top Achievers

Top Achievers are award-worthy personalities with a single common trait: an unflinching ability to provide value on the customer’s terms.

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Click for a list of past winners in the following categories: Dealer, Consultant, Service Agent, Manufacturers' Rep and Operator.


Everyone has stories about how they entered the foodservice industry, but Juan Martinez considers his unique. It is also a history-making journey, as he was part of the team that pioneered the application of industrial engineering and ergonomics in foodservice more than 40 years ago.

“Lead with love.” That’s the motto Jamie Arguello, president of Gradys Foodservice & Equipment, continues to follow every day — and she pays no attention to any naysayers.

Foodservice Equipment & Supplies recognized the accomplishments of five foodservice professionals by naming them the recipients of its 2023 Top Achiever Awards.

In an industry of impressive leaders, these five FE&S Top Achievers stand out due to their ability to challenge themselves, their teams and, ultimately, positively influence the foodservice industry at large. Many of this year’s crop of Top Achievers have surprised themselves along the way as their careers and life situations took them on unexpected journeys.

When KaTom Restaurant Supply’s co-founder, Tim Bible, passed away in 2001, his wife and business partner, Patricia Bible, had some tough decisions to make. Not the least of those was what to do with the company. Under the circumstances, selling would have been the easiest and, for many, the most obvious route to take. Doing so crossed her mind but only for a few minutes.

Menu innovation and marketing may be critical for differentiating brands and driving traffic, but it’s equipment and related technologies that represent the real secret weapons for creating thriving, profitable restaurant companies with measurable competitive advantages.

Given Robert Harris’ role as an executive with one of the nation’s largest service agency conglomerates, you might guess his background is in business. In truth, he climbed the ladder through field work, joining what was then Ecolab Equipment Care as a completely green technician in 1995.

Melissa Greenwald has met and done business in an energetic and enthusiastic manner with countless people since her career in the foodservice industry began in earnest back in 2005. But as the president of Greenwald Sales & Marketing, one person in particular stands above all in terms of responsibility for guiding and developing Greenwald into the successful business owner and manufacturers’ representative that she is today.

With his diverse background on the operator side, which included stints as director of catering for the U.S. House of Representatives, director of dining at Harvard University and director for Downtown Disney in Anaheim, Calif., Leonard D. “Lenny” Condenzio, was perfectly positioned to continue rising up the operator ranks. But sometimes life throws a curveball, and in his case, it sent him on a successful path to become CEO of Ricca Design Studios.

Foodservice Equipment & Supplies named the recipients of its 2022 Top Achiever Awards.

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